Router Not Found

You are not connected to your router

  1. If using a wireless connection, check that the wireless feature on your computer or device is turned on, and make sure the device is not too far away from the router.
  2. If connected with a cable, make sure the cable between your computer or device and the router is securely connected.
  3. If your wireless connection settings (wireless network name or password) have recently changed, reconnect the device using the new settings.


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No Connection

You have lost connection to the Internet. Click Retry to try again.

Error

Guest network names must be different from your main network names. Please enter a different name.

Unexpected Error

We've encountered an unexpected error. If the issue continues, please visit our Technical Support site.

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Waiting
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Help

Help Categories

  • Linksys Smart Wi-Fi

Firmware license

Please access the firmware license on the CD that came with your Linksys product.

Can't access the web page

You must be connected to the Internet to access this page.

Firmware update required

Install the updated firmware

This feature requires newer firmware than what your router is currently using. After you log into your router, select Connectivity, then click on the Check for updates button. Then install the available update.

Can't access Linksys Smart Wi-Fi

Access to Linksys Smart Wi-Fi is unavailable because your current Linksys Smart Wi-Fi session has timed out, or you don't have Internet access. If your session has timed out, simply login again. If you don't have Internet access, you can login to Linksys Smart Wi-Fi Tools offline and check your router settings.

Close Account

We were unable to process your request and you are no longer logged into your Linksys Smart Wi-Fi account. Please try again later.

About

Software version: 
 firmware version: 


Copyright Information

© 2023 Linksys Holdings, Inc. and/or its affiliates. All rights reserved.

Save Changes?

The Local Network settings have changed and must be saved before you can access DHCP Reservations.

Note: If there are current DHCP Reservations that will be invalid when the Local Network Settings are saved, those DHCP Reservations will be deleted.

Do you want to save the Local Network Settings?

License Terms


Login Error

Your login has not been validated.
Please check your email for the validation message.

 
Email Sent!
Sending email...
Email was not sent. Try again!

2-Step Verification

Enter the verification code we sent to {email}. For your protection, this code will expire in 15 minutes.

Enter the verification code we sent to {phone}. For your protection, this code will expire in 15 minutes.

The code you entered is incorrect. Please try again.

Resend code

Request a new verification code

The code you entered has expired. Request a new one below to continue.

Didn't receive a code?

If you haven't received your code after one minute, resend it below.


Your code has been resent.

Request a new verification code

You've entered an incorrect code too many times. Request a new one below to continue.


Your new code has been sent.

DHCP Reservations

Reserved Addresses
Device Name Assign IP Address To: MAC Address
Device Name Interface IP Address MAC Address Select
...
...
 Edit / DeleteSave / Cancel
LANInternet Edit / DeleteSave / Cancel

You're updating Wi-Fi settings

Changing Wi-Fi settings will disconnect all devices, including this one, from the router. Simply reconnect the devices using the new wireless settings shown below. You may want to write them down before continuing.

You have disabled Wi-Fi. All Wi-Fi devices, including this one, will be disconnected from the router.

Updated Wi-Fi settings will be used when the Wi-Fi Scheduler enables Wi-Fi access.

Disabling the 2.4 GHz band will also disable guest access.

Disabling the 2.4 GHz band will also disable the 2.4 GHz guest access.

Disabling the 5 GHz band will also disable the 5 GHz guest access.

Disabling the 6 GHz band will also disable the 6 GHz guest access.

Disabling the 5 GHz1 band will also disable the 5 GHz guest access.

Disabling the 2.4 GHz and 5 GHz bands will also disable any guest access you have set up.

Disabling the 2.4 GHz and the 5 GHz1 bands will also disable any guest access you have set up.

Disabling the 2.4 GHz, 5 GHz, and 6 GHz bands will also disable any guest access you have set up.

Multi-Link Operation (MLO) requires all bands to have the same settings. MLO will not work correctly if you continue.

Do you want to continue?
(SSID Broadcasting disabled, not available for Wi-Fi Protected Setup.)
Wi-Fi name:
Wi-Fi password:
Security type:
Key:
Shared key:

Error

Unknown Connection Error
Not connected to the upstream device. We reset your "Type of Internet Connection" because we couldn't connect with the settings provided.

Remote Assistance

Thank you for your time. Your remote session is over.

Linksys App

Download on the App Store Get it on Google Play

We recommend using the Linksys app

Put the power to view and manage your Wi-Fi in your pocket. Control on the go from anywhere, anytime.